We’re thrilled to formally welcome Jen Spencer to the Sales space & Companions crew as our first-ever Chief Progress Officer! Jen is a visionary chief with a ardour for scaling companies that lead with each efficiency and function. To rejoice her arrival, we sat down with Jen to debate her imaginative and prescient for the corporate, her philosophy on development, and what excites her most about this new chapter.
Q: Jen, welcome to the crew! What drew you to Sales space & Companions at this level in your profession?
Jen: Thanks! I used to be instantly drawn to the authenticity of Sales space & Companions’ mission. In in the present day’s market, many corporations discuss function, however Sales space & Companions lives it. Attaining B Corp certification isn’t straightforward; it’s a public dedication to balancing individuals, planet, and prosperity. I noticed an organization at a key inflection level—one with a strong basis, a transparent id, and an unimaginable alternative for explosive, intentional development. The prospect to assist write that subsequent chapter was just too thrilling to cross up.
Q: You’ve gotten an unimaginable monitor report of scaling corporations. What’s your core philosophy on development?
Jen: My philosophy is straightforward: “We’re all on this collectively”. True, sustainable development typically means hitting income targets, however it’s additionally about investing in individuals. That’s been the widespread thread in my work, whether or not it was fostering an award-winning tradition at SmartBug or serving to empower girls to step into management by way of my work with organizations like #GirlsClub and Legacy Government Membership. Progress comes from creating an setting the place individuals really feel supported and have the arrogance to excel. That’s the sort of development I intend to foster right here.
Q: Along with your government roles, you advise modern startups like Graphio.ai and iCustomer.ai. How does that have affect your work?
Jen: Advising startups retains me on the chopping fringe of expertise and GTM technique. And my work with Graphio.ai and iCustomer.ai has bolstered a core perception: one of the best expertise amplifies human potential, it doesn’t exchange it. I’m obsessed with constructing AI options that maintain a ‘human within the loop’—instruments that empower managers and make groups more practical. This human-centered method to expertise is strictly what I’m bringing to Sales space & Companions. Our client-facing platforms will probably be constructed on this precept, utilizing sensible, supportive AI to enhance the world-class human expertise our shoppers already depend on.
Q: As Chief Progress Officer, your function is complete. What are you most excited to sort out first?
Jen: I’m excited to construct a really built-in development engine. My first priorities are centered on growth and innovation. We’re charting a course to develop our expertise attain to 190 extra nations, which will probably be transformative for our shoppers’ potential to scale globally. We’re additionally creating the corporate’s first self-service expertise platform to boost the shopper expertise. And naturally, I can’t wait to deepen our engagement with our CSR companions like 1% for the Planet and Local weather Impartial. That work is central to who we’re.
Q: Past your spectacular skilled life, what are you obsessed with on a private stage?
Jen: I’m deeply obsessed with group. Earlier this yr, I based a bunch referred to as GATHER right here in Arizona to convey individuals collectively for respectful dialog and native motion. For me, making a optimistic impression begins at house. And once I’m not working or volunteering, you possibly can most likely discover me having fun with my different passions: the humanities, my animals, and Scotch to rejoice the wins, huge and small.
