From Hospitality to Enterprise Growth: Meet Julia Yeo

The artwork of the pivot is a revered one. Figuring out when to vary course, and doing so with function, is such a significant talent in unlocking not simply your potential however happiness. With a background in hospitality and an urge for food for delighting clients, Julia Yeo knew that she was captivated with being a vital a part of crafting significant experiences.

Following the pandemic, she knew she needed to swap gears and discover one thing else. And spoiler alert, that’s precisely what she’s doing at HubSpot as a Enterprise Growth Consultant (BDR) out of our Singapore workplace.
Proceed studying to take inspiration from her inner mobility journey and perceive how she’s forging her profession development. Let’s go!

Please share a bit about your journey to turning into a Enterprise Growth Consultant (BDR).

Having a background in hospitality, delighting clients was all the time one thing I used to be captivated with. Throughout COVID, my profession in hospitality stagnated as a result of macroeconomic components, and that was once I determined to pivot into the tech scene. Because of HubSpot, I started my journey as an Inbound Gross sales Coach (ISC) and I’m at the moment a BDR.

One query I typically get requested is the distinction between ISC and BDR. ISCs are a hybrid of gross sales and help, the place the position’s main purpose is to thrill customers by enabling them to search out the precise solutions to finest leverage our free platform whereas figuring out improve alternatives. As a BDR, it’s extra outbound. BDRs are consistently looking out for a pool of great-fit potential clients who could discover worth in utilizing HubSpot, even when they might not know who we’re.

I used to be initially focused on gross sales as a result of as an ISC, I needed to know what occurs after a buyer will get handed to the gross sales group. A few of these questions would kind in my head whereas chatting with free customers:

• “What occurs after a buyer calls/chats in?”
• “What different related questions may I ask to allow a smoother shopping for course of?”
• “How am I in a position to deeper perceive the purchasers’ must prescribe one of the best subsequent steps”

  As a BDR, I’ve skilled nice publicity to understanding a pool of potential clients. I’ve been in a position to ask, reply, and hone the questions that I had again once I was an ISC.

How has a hybrid office performed a task in your profession?

I’ve chosen a @flex working choice which implies that I get to decide on when to work from the workplace and residential. There are not any set or necessary necessities, I determine!

A hybrid office has given me the chance to place my finest foot ahead within the bodily atmosphere that works finest for me. For instance, I choose having 1:1 conferences in individual and I like a quiet atmosphere (like my room) once I’m planning my day and doing work.

If you wish to learn extra about Hybrid @ HubSpot in JAPAC or wherever throughout the globe, go to www.hubspot.com/hybrid.

How did you are taking the motive force’s seat in enabling your profession development?

Inside branding and networking! I strongly imagine that there’s all the time a earlier than and after to each course of and each position. With this mindset, I’d provoke 1:1s with individuals within the group to study extra about their position, what’s essential to them, and in addition how (in my given position) I might be capable of value-add to them. It’s a good way to get to know individuals as effectively.

What had been the alternatives given to you to steer you in direction of your profession targets?

The best alternatives got here from the managers I’ve labored with. Shoutout to the nice administration who’re consistently aligning me with my skilled targets by constructive suggestions classes. The clear promotional path in gross sales is value mentioning as effectively!

How did your colleagues play a component in helping your profession development?

The JAPAC BDR group has created a collaborative tradition, the place we share finest practices with each other so one individual’s errors should not made twice. Shoutout to the JAPAC BDR group for the weekly memes and wholesome month-to-month competitors. 

What challenges have you ever confronted?

Once I first began, sources had been extensively obtainable nonetheless it’s not unusual to really feel misplaced. Juggling between onboarding, studying in regards to the BDR world, and hitting quota was difficult and enjoyable. Fortunately, I had supportive teammates that helped speed up my studying.

What do you hope to attain sooner or later with HubSpot?

Flying the HubSpot flag excessive within the JAPAC area! I’m dedicated to understanding clients deeper first-hand, bridging the attention hole in all clients’ conversations by training, and creating profitable and replicable gross sales ideas to share with the group. 

Describe #HubSpotLife in a single phrase

Rewarding.

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Have your individual rewarding moments at HubSpot JAPAC!

HubSpot is rising. Quick. Meaning there’s all the time a chance to study and develop. However don’t fear, you’re not alone. HubSpot JAPAC is bustling with individuals on the high of their sport – the alternatives to study, develop, collaborate, and construct are limitless.

Need to develop higher like Julia at HubSpot? Come be a part of us and assist in constructing a world firm the place we’re all proud to belong. 

• See open gross sales positions right here.
• Be taught about HubSpot Singapore right here.
• Keep up-to-date with all issues #HubSpotLife right here.