Keep in mind the letter-writer whose physician’s workplace consistently left them on maintain whereas they wanted to be working? Right here’s the replace.
I wrote in a number of months in the past about struggling to schedule physician’s appointments after I labored at a busy reception desk. Thanks very a lot to each you and the sort commenters who provided sympathy and ideas. It was good to obtain affirmation that there wasn’t some simple resolution I used to be lacking, and I appreciated the ideas to make use of an earpiece from different individuals who’d carried out entrance desk work.
I additionally noticed a number of ideas that my query wasn’t actually a piece query, which bought me eager about why I’d written within the first place. The actual concern underwriting my (admittedly not well-phrased!) query was that having to make these calls was hurting my standing at work. I’m (mis)categorized as exempt and anticipated to stay obtainable to reply the cellphone and deal with shoppers throughout my lunch. Any time I spend the place I’m not visibly working as arduous as potential is regarded with suspicion, and as I discussed within the unique letter, it has been steered that I might need to begin utilizing trip or sick time to cowl these calls I’ve to make exterior my nonexistent break time. Once I wrote in I used to be involved much less with coping with my physician’s workplace (which I felt sucked and wasn’t going to alter) and extra with managing the optics/potential penalties at a office that, on reflection, additionally sucks and likewise isn’t going to alter.
So finally, I did resolve the physician’s workplace drawback with physician’s workplace options. First, I spoke with my physician, and so they gave me permission to make use of the consumer portal’s chat performance, which is meant to be completely for non-urgent medical questions, to request appointments. However extra importantly, I modified considered one of my drugs to one thing I can self-administer at dwelling as an alternative of 1 I’ve to go to the physician’s workplace a number of instances a 12 months for. This reduces the frequency of my scheduling makes an attempt and has the additional advantage of saving me sick time. I’m fortunate I had this as an possibility.
I hope this info is useful to anybody else in the same scenario, and I hope in a future replace I’ll be capable of inform you I’m working someplace totally different.
Me once more, right here to say that for those who’re a receptionist you’re nearly definitely not legally allowed to be handled as exempt, and so they owe you additional time pay (together with again pay) and it’s best to contact an employment lawyer in your state. In the meantime, fastidiously log all of the hours you’re employed so there’s a report of what you’re owed.
