At WP Engine, being Buyer-Impressed is greater than only a core worth—it’s a dedication that drives every thing we do. That’s why we’re thrilled to announce that our Buyer Expertise (CX) group has earned a Gold Stevie Award for Buyer Service Division of the Yr – Laptop Companies!
This Gold distinction is the best honor awarded within the class and marks one more milestone in WP Engine’s historical past of excellence in buyer help. Since incomes our first Stevie in 2015, we’ve amassed greater than a dozen Stevie Awards, solidifying our place as an trade chief in distinctive customer support.
“Every Stevie Award we earn is a testomony to the unbelievable dedication and keenness of our buyer expertise group and a mirrored image of their tireless dedication to our core worth of being Buyer Impressed,” stated WP Engine VP of Buyer Expertise Slade Cozart.
“Our group is completely superb. I’m extremely pleased with what we’ve completed collectively and excited for what’s subsequent as we proceed to set the bar for excellence by each buyer interplay.”
Learn on to study The Stevie Awards and WP Engine’s observe file of success within the realms of buyer expertise and help.
What are The Stevie® Awards?
The Stevie® Awards is a corporation overseeing 9 world enterprise recognition packages, together with the Stevie Awards for Gross sales & Buyer Service for which WP Engine gained Gold.
Established in 2002, the Stevie Awards obtain greater than 12,000 nominations yearly throughout its 9 packages as they honor prime firms worldwide, making a Stevie one of the vital prestigious markers of remarkable organizations on a worldwide scale.
The Stevie Awards for Gross sales & Buyer Service acknowledge organizations that ship extraordinary customer support and gross sales options. This 12 months’s competitors was fierce, with entries from greater than 2,100 firms throughout 45 nations and territories.
Winners have been chosen by 176 skilled judges who evaluated entries based mostly on innovation, influence, and effectiveness. To earn Gold in such a aggressive setting is a testomony to the dedication, experience, and relentless Buyer-Impressed strategy of our unbelievable CX group.
Our Buyer Expertise consultants work 24/7/365 across the globe to make sure our clients obtain the very best help, they usually proceed to set the bar excessive for what customer support needs to be.
A historical past of excellence in service
WP Engine has acquired a number of Stevie Awards throughout varied classes during the last decade, reflecting our continued dedication to wonderful customer support.
In 2015, WP Engine earned its first Bronze Stevie Award for buyer expertise. We then secured a Silver Stevie Award in 2016 for Buyer Service Division of the Yr within the Laptop Software program class in addition to a Gold Stevie Award in the identical class the next 12 months.
Within the years since, The Stevie Awards have continued to roll in for our unbelievable CX group. We earned one other Gold Stevie Award for Buyer Service Division of the Yr in 2018, one other Silver Stevie in 2019, and two extra Silver Stevie Awards in 2021: one for Buyer Service Success in Know-how Industries and one other for Buyer Service Division of the Yr in Laptop Software program. WP Engine was honored with one more Silver Stevie Award for Gross sales & Buyer Service in 2023.
These constant accolades from The Stevie Awards spotlight WP Engine’s dedication to delivering distinctive customer support and solidify our group for example of excellence, even when thought of inside a area of our distinctive cohorts.
We’ll proceed to boost the bar for our clients
Our group is honored to obtain this Gold Stevie Award, however we’re not stopping right here—we’re deeply dedicated to buyer satisfaction and help excellence. Our clients’ success is our success, and we are going to proceed to innovate, enhance, and ship the very best managed internet hosting expertise.
Thanks to our unbelievable clients for trusting us together with your web sites, and to our CX group on your unwavering dedication to excellence. This Gold Stevie is yours!
Need to be a part of an award-winning buyer expertise group? Take a look at our careers web page for open roles.
